Frequently Asked Questions
What do you need to know!
Can you customize it?Yes, our ceramic can be customized
Can you use this ceramic for food?Yes, our ceramic is led free.
Damaged Goods: What Should I do?You can contact us with the pictures of the damaged item (and even the external photo of the damage to the packaging if present) and we will replace them or refund you.
Do you ship all over the world?Yes, we ship all over the world
How long does it take to receive the purchased items?Waiting times depend on the product purchased:
- ready items will arrive in 7/10 days
- customized items require a longer time (15/20 days)