FAQs: Frequently Asked Questions

Frequently Asked Questions

What do you need to know!


Yes, our ceramic can be customized
Yes, our ceramic is led free.
You can contact us with the pictures of the damaged item (and even the external photo of the damage to the packaging if present) and we will replace them or refund you.
Yes, we ship all over the world
Waiting times depend on the product purchased:
  • ready items will arrive in 7/10 days
  • customized items require a longer time (15/20 days)
Yes, our ceramic is dishwasher safe
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